PROJECTS

Direct oversight and responsibility of all functions of Union Square 189-room hotel, to ensure a smoothly functioning, efficient organization, exceeding the expectations of the guests during a complete lobby and meeting space renovation, employed strategic planning to ensure minimal impact to hotel guests.
Managed human resources and community relations of closing an iconic much-loved restaurant.
Drove appropriate revenue management strategies to gain long term solid base for hotel.
Capably communicated with stakeholders to provide financial info and operational insights.

During five month search for permanent GM, smoothly ran all aspects of Club operations and financial planning and of private member golf club and LPGA-caliber championship golf course.
Grew Membership and prospect pipeline, and drove sales and marketing for banquet, catering, and tournament events via new initiatives.
Strong project management. Supervised capital projects including new on-course bathroom construction, hole and green renovation, driving range netting replacement, and new front vehicle gate. Employed strategic planning to ensure minimal impact to Membership.
Created following year's Operational and CapEx budget. Provided advice and recommendations to the Board of Directors pertaining to capital improvements, building & course maintenance, equipment & service.

Oversaw hotel-side of full lobby, banquet, and food and beverage facilities renovation and transformation of hotel to a vacation time-share brand. Designed agile strategies for both associates and guests, minimized disruptions during renovations within a CBA framework.
Complete on-site responsibility for operations, staff and budgets of 233-room urban-chic Fisherman’s Wharf property in San Francisco.
Developed business plans designed to maximize property customer satisfaction, profitability, market share, and associate satisfaction via a cohesive and high-performing leadership team.
Grew revenues consistently 15+% year over year, regardless of guestrooms out of order.

Responsible for successfully closing all operations for eventual sale while effectively ensuring employees remained motivated and productive; and managed human resources of clean layoffs.
Complete responsibility for financial operations, human resources, culinary operations, and hospitality aspects of iconic property near Gualala, CA on California's north coast.
Wisely optimized budgets and controlled expenses; and drove revenues through entrepreneurial processes and marketing efforts.
Successful site tours for prospective asset ownership groups.